We are always here to serve, with a smile. Thank you for sharing your experience with us. We thank you for your patronage and also for the time you took to highlight certain areas and commend Jeff, Renee, and Brittany. After arguing with her, she did move us to a different room. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hilton Garden Inn Asheville South, InterContinental (IHG) Hotels in Asheville, Hotels with Government Rates in Asheville, Hotels near Biltmore Winery at Antler Hill Village, Hotels near Southern Waterways Quietwater River Trips, Hotels near Asheville-Buncombe Tech Asheville, NC, Hotels near University of North Carolina at Asheville. Review tags are currently only available for English language reviews. We could see them crawling in from a crack between the window and a/c unit. My room overlooked a courtyard lounge which glowed at night with warm fire pits and plush conversation zones. Dear ah64fish, Thank you for your review of Hilton Garden Inn Asheville Downtown. We are thrilled that you enjoyed your stay and we are happy to hear that our team took good care of you and your son while he was here. Hilton Garden Inn Asheville South - Hilton Garden Inn Asheville South is a 3-star property located in Asheville. My friends and I had dinner and drinks and the food was absolutely amazing. The food was great as well as the bartenders and waitresses. After a day of exploring the Asheville area, unwind in one of our rooms or suites at Hilton Garden Inn Ashville Downtown. I travel to Asheville a few times a year, and was nervous about traveling in 2020 for obvious reasons. I was warmly welcomed to the property by Kasey at the front desk and she did an excellent job to make sure that my wife and I had an excellent stay. Both Kasey on our desk team and Brianna our Assistant General Manager are incredible team members that we're lucky to have. Obviously being new the rooms were in pristine shape. This sure is very complimentary and encouraging to all our Team, in the fact that their endeavor to give their best is noticed and appreciated. Location. This is a brand new Hilton Garden Inn with top notch decor and amenities that could pass for a chic New York hotel. Find 2 listings related to Hilton Garden Inn Asheville South in Asheville on YP.com. This sure is very complimentary and encouraging to all our Team, in the fact that their endeavor to give their best is noticed and appreciated. Unwind in an inviting guest room with a comfy bed, Keurig® Brewing System, and ergonomic work desk. Try this place , you will be happy you did. Wind down after a full day of exploring with dinner and drinks at the onsite Garden Grille Restaurant and Bar or relax by a fire in the expansive outdoor entertainment area. We were pleasantly surprised to find it easy access to I-26. Job Title. We stayed here for a baseball tournament. We do require that all staff members wear masks properly while on site and if it something that is not being done correctly it will be addressed and ensured that it does not happen again. We are also requesting that all of our guests are wearing masks while in any public indoor area of our building, and if they do not have one available we offer them for free. We sure do appreciate and treasure your gracious comments. Thank you so much for taking the time to share your experience! Enjoy spacious rooms and free WiFi. Again I certainly apologize if you feel this was not being done properly and I would love the opportunity to discuss this situation more with you if you could please contact me directly at 828-633-6024. We had lots of ladybugs in our room. Taxes and fees that are shown are estimates only. They would be off or down as they huddled together away from guests. Last but not least, everyone was so welcoming, from the check-in folks to the people at the cool bar, to the house keeping staff. WiFi, parking, and an airport shuttle are free at this hotel. We hope to see you again soon! Asheville, NC 4 reviews. Featuring free WiFi throughout the property, Hilton Garden Inn Asheville Downtown is located in Asheville, 1.4 mi from Biltmore Square. About 15 minute Uber to downtown and a great place to stay. 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Hilton Garden Inn Hotel Employee Reviews in Asheville, NC. - The restaurant and bar were the hang out spot with. Search for other Lodging in Asheville … Very cute lobby, felt like a boutique hotel! Upon inquiry I learned that the chef ran restaurants in Jacksonville before relocating to Asheville. I would certainly welcome the chance to discuss this incident more with you and will be reaching out to you directly. Explore the heart of the city at Hilton Garden Inn Downtown Asheville. The renovation of the property made you feel that this was a newly constructed hotel. He said he had ladybugs at his house and didn't see the problem. COVID is not something that any of my staff or myself take lightly and the safety of both our staff and guests is at the upmost importance. Our restaurant and bar currently have both limited hours and limited capacity to meet all requirements provided by the state. We decided to eat in at their dining area for dinner and they did not disappoint. Ratings: Staff [9.5] - Cleanliness [9.8] - Location [9.5] We are thrilled that you enjoyed your stay! We kept getting rid of bugs and a few minutes later, more would come in. View deals for Hilton Garden Inn - Asheville South, including fully refundable rates with free cancellation. It is conveniently located just off 1-240, and within walking distance of several sights, attractions, restaurants, bars, galleries, and shops in downtown Asheville. Please see our partners for more details. Response from Drew DeVane, General Manager at Hilton Garden Inn Asheville South. Thanks also for praising Brianna, she is an awesome leader and sets a fine example. Now £122 on Tripadvisor: Hilton Garden Inn Asheville Downtown, Asheville. After getting nowhere my husband went down to speak to a manager. Each room at this hotel is air conditioned and is equipped with a flat-screen TV. Thank you. Dine with us at our on-site Garden Grille, and enjoy hotel amenities like free WiFi, our free airport and local area shuttle, room service, fitness center, and more. Beds feature premium bedding. Wow! Hilton Garden Inn Asheville Downtown 309 College Street, Asheville, North Carolina, 28801, USA TEL: +1-828-255-0001 FAX: +1-828-255-0002. Harish Alimchandnai, General Manager at Hilton Garden Inn Asheville South provides a restaurant $ 1,388 ( H̶K̶! Back for Kasey is surely appreciated facilities were some of the property is located 2.7 mi from Brewing! Our desk team and Brianna our Assistant General Manager are incredible team members that we do get chance! And enjoy the outside area is amazing to socialize with family and friends the of. 21/09/2020 based on a check-in date of 04/10/2020 hours and limited capacity to meet all requirements by. Brianna, she did move us to a different room need to see again... Could pass for a room, I expect it to be no for! 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